The bus ran relatively on time, with a shuttle service at the Phuong Trang company office as per the booked ticket, transferring passengers to the specific address in Da Lat. The bus was clean, although the sleeping berths were a bit small. The bus company was professional, and the price was 260k VND from Saigon to Da Lat. The travel time was exactly as scheduled. The driver was professional. The experience of booking through the Vexere app was also very good; when purchasing an additional ticket, a staff member on Zalo provided support within 10 minutes. It's definitely worth choosing Phuong Trang's service and booking through the Vexere app.

I was quite nervous when I read many comments saying the bus was late, but the bus arrived 10 minutes earlier, so it probably depends on the bus and fate. The vehicle is fully equipped with water, towels, cakes, blankets, and pillows. The bed is quite comfortable if sleeping for 1 person. Even though my lover and I are both 7-8 feet tall, quite thin, we still feel a bit tired lying down. I think this trip is ok, I still have to wait for the return trip. Regarding payment, I think I should choose online payment to get a discount, because I choose to pay when getting on the bus but in the end I still have to transfer money in advance to deposit a seat. Generally satisfied.

An interesting experience: - The bus was on time - The bed was comfortable. 200k was okay. - There was air conditioning and blankets. - I liked the driver and the conductor. I was assigned my favorite seat and was able to change my points quickly. The customer support was enthusiastic and cheerful. - The driver played music while driving, making me nostalgic for Saigon in the 2000s. - The bus stop was clean and beautiful. I got to see the sea elephants. - The shuttle bus was on time. The bus was spacious, comfortable, and cool. - The waiting room at the bus station was spacious, airy, clean, with drinking water, charging sockets, and a restroom. - I liked the bus station's working style: fast, neat, concise, complete, and methodical. It suits my backpacking style.