The bus ran on time, only 2 late passengers had to wait 15 minutes. I forgot my jacket, the bus driver kindly returned it. What I like best is that the bus asks for the address to drop off passengers to the hotel 👍👍👍 but the bus drivers in Vietnam honk their horns too much :(

I received a call immediately after making the reservation. Although I'm Korean, there was no language barrier. We communicated through an app. The car was comfortable, left on time, and dropped me off at my preferred location as much as possible. I'm so grateful.