The bus was a bit of a mess, but it got me there. Well organized—they picked me up at my hotel in Ninh Binh, kept in constant contact with me via WhatsApp, and the same thing happened when we got to Cat Ba—they also took me to my hotel.

Although ninh binh discovery bus charges a premium of 345000 vnd compared to cheaper alternatives , my experience with the operator was amazing , our driver was polite, friendly and even joked around, and clearly his driving was safer as compared to other limousine buses I saw speeding on the highway, we paid 50,000 vnd extra per pax. and got dropped off to our hotel in Trang an. In all no regrets booking with this operator would travel again with them.

Amazing service. We had to change our plans last minute because the cruise ships had to cancel in Halong Bay (weather). Ninh Binh Travel call centre were great at reorganising our travel. They responded so quickly and kept me updated directly through WhatsApp. It gave us such great confidence when you could directly contact someone and they reply within minutes. Thank you.