Reading some negative comments made me a bit confused, but after taking the Da Nang-Pleiku trip on April 29, 2023 at 9:00 p.m. by regular car, I have the following reviews: - The 2 drivers were extremely friendly and arranged seats. 1 seat for each person - The bus assistant is stupid, probably on the same frequency so whatever he says will make him laugh - The bus leaves on time, there is a telegraph notification before the departure time, good service attitude. - Normal facilities, because I booked a regular car, I don't ask for anything more. But it looks pretty good, I stopped to go to the bathroom.

My trip from Ho Chi Minh City to Gia Lai was with TT bus company, but I wasn't satisfied, so I tried Duc Dat bus company. The driver, conductor, and call center staff were all very friendly. In Gia Lai, someone called ahead to give the driver's number, then I went to the bus station to wait for the bus, unlike the Ho Chi Minh City trip where you have to change tickets. Before boarding, the driver asked for my name and the phone number I used to book the ticket. The bus was slightly late (because some passengers arrived late, so they had to wait for them, but the bus arrived on time). But it ran incredibly smoothly, without sudden braking like with TT buses. The downside: the buses are older than TT buses, the interior isn't as luxurious, but they both have USB A ports for charging. The upside: polite service, no smoking on the bus, individual mini pillows, and a smooth ride.

I often ride Mai Linh. I like the politeness the most. Both driver and passenger speak softly. Good vehicle quality. 5 stars deserved. I have been riding Mai Linh for 2 years now and have no complaints.

On November 11th, I took a trip from Dak R'lap to Da Nang. After arriving, I accidentally dropped my black wallet containing documents and over 1 million VND in cash. I thought I had been pickpocketed, but the driver and the bus assistant were kind enough to contact me and return it to me. I am very grateful to the driver and the bus assistant 🥰

I only have 1 comment: the luggage compartment is quite dusty, my bag was very dirty, at around 12pm the car went a little too fast, but the driver and assistant were very dedicated and friendly. During my trip, the car had a flat tire. Luckily, the guys stopped at the gas station and changed the tire quite quickly. I hope the garage fixes the dust-free trunk for better service quality. Wishing the drivers and assistants good health!

A super cute garage from the staff to the assistant driver. Everyone is enthusiastic and gentle, there is bird's nest bread and water that takes care of guests very well, worth choosing every time you go home

Normally I choose a familiar car, but now I have work so I choose Dien Hong car. What made me feel was the thoughtfulness and enthusiasm of the bus assistant and driver. When I forgot to get off at the stop, I was very confused, but the driver helped me get home. 10 quality points 🥰

My first time traveling with this bus company! I felt the service was amazing! Wishing the bus company safe travels and continued expansion with more routes! ❤️❤️❤️❤️❤️❤️❤️ The bus was on time, and the drivers were enthusiastic and friendly!! A wonderful experience! ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

Took a 4-hour ride in a van today from Nha Trang to Buon Ma Thuot. The driver was friendly and extremely informative about the local culture and attractions along the way. Our previous experience with many bus trips in various areas throughout Vietnam have always been pretty scary as the drivers do whatever is necessary to get around slow traffic. This driver was by far the safest we've seen. We highly recommend using Thai Son's transportation services.

My impression of the bus company is very positive. The staff were very helpful. Even though I had reserved a seat at the back, when I wanted to change it, the bus conductor still assisted me!

Excellent bus and very safe driving. To make this a 5-star experience, I suggest the company implement a "no sound" policy for phones at night to respect those sleeping. It's a sleeper bus, so quiet is key! Also, please display the Wi-Fi password clearly inside the cabin for convenience. I would definitely ride with them again! -------------- The bus is of good quality and the driver is very safe. To make the service even better, I suggest the bus company implement a clear policy regarding keeping quiet (turning off phone sounds) at night to avoid disturbing other passengers. Additionally, the company should display the Wi-Fi password inside the bus for easy access. I will continue to support this bus company in the future!