The driver and the bus conductor were lovely. I was stuck in traffic but they still tried to wait so I wouldn't miss the trip. They were very gentle and polite. The car was clean, airy, and the blankets smelled good. I was very satisfied with this trip.

The trip was very safe, although there was some difficulty with weather conditions due to the impact of a storm in the Central region. But the bus still runs on the right route and on time. The most satisfying thing is the staff's service. Thank you, my family and I will continue to support our garage on upcoming trips. I hope Ngoc Anh bus company will continue to improve its current developments, especially the service of its staff. Best regards!