Free pickup from our hotel, on time. Transport to Homestay where the bus left from. Drinks for sale and toilet available at departure point. Friendly staff. Bus left on time. Comfortable bus, big seats, clean, big luggage compartment under bus, AC. Reclining and leg rest electric adjustable. Head rest adjustable. Free water. Blankets available. Driver drove carefully. One 30 minute stop at restaurant. Arrival +-30 minutes on time. Only downsides: No wifi password given, therefore no wifi usable. Drop-off in city center instead of at hotel. Constantly music playing in bus, not very loud, still annoying.

+ Overall, good service from Nha Trang to Mui Ne. + Modern, 97% clean bus. + USB charger. + Comfortable seat and aircon. - no wifi (network didn't work) - no toilet on bus (they make a stop halfway) They called me and told me the bus would depart 45 minutes early, and I should arrive earlier. I arrived 60 minutes early, and waited. There was no early departure. Bus ride was fine. Not sure why but they don't use the fast, new, modern expressway that serves this route, instead they drive on small slow roads. If they used the expressway and didn't stop for so long at the rest atop I think the travel time could be reduced by 40% or more.