The bus company's service process is very good, with very few areas needing improvement. However, it would be better if the company changed its tissue paper supplier, as the tissues have a slightly strange smell. Otherwise, I've witnessed many changes in the bus company over the past two months: drivers and bus assistants are increasingly friendly, the service process is clear and efficient, and they've resolved the transfer bottleneck in Hanoi by assigning specific zones to each bus.

I went with a small child from check in to boarding the bus. The staff was very enthusiastic and friendly.

The service was great, everyone! The beds were quite nice and comfortable, and the bus company even provided passengers with bread, water, and wet wipes on board. Overall, I think Sao Nghe was the best among the three bus companies, and they arrived earlier than scheduled. The bus was clean and the lights were nice too. In general, I had a very good impression of the bus company.

The bus was clean, the beds were comfortable, and the driver was skilled and drove safely.

First time going to Nghe An by bus. 10 points without any problems. New, clean bus, fast on the highway, few stops, bus conductor and driver were very cheerful and enthusiastic. Decided to book the return trip without looking for another bus company.

The car is comfortable, clean, trustful and will use the garage service next time

I chose An Phu Quy and also took dozens of trips because of the cheap price, punctuality, assistant driver, many staff, friendly, enthusiastic, thoughtful. VIP car with small air-conditioned cabin, regular car, some beds have broken lights (today I took car 18). Some others have air-conditioning vents (rolling doors) stuck, quite cold. However, in the long run, I still choose An Phu Quy. Thank you bus company.

The car arrived on time, the driver and staff were enthusiastic. The car was cool, no smell, the ride was comfortable, there was a toilet and a phone charger. Very ok

At first I was scared reading the reviews but it was ok ((((= the driver was happy and friendly and carried my things carefully