Excellent bus and very safe driving. To make this a 5-star experience, I suggest the company implement a "no sound" policy for phones at night to respect those sleeping. It's a sleeper bus, so quiet is key! Also, please display the Wi-Fi password clearly inside the cabin for convenience. I would definitely ride with them again! -------------- The bus is of good quality and the driver is very safe. To make the service even better, I suggest the bus company implement a clear policy regarding keeping quiet (turning off phone sounds) at night to avoid disturbing other passengers. Additionally, the company should display the Wi-Fi password inside the bus for easy access. I will continue to support this bus company in the future!

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The driver and the bus conductor were lovely. I was stuck in traffic but they still tried to wait so I wouldn't miss the trip. They were very gentle and polite. The car was clean, airy, and the blankets smelled good. I was very satisfied with this trip.

The staff were lovely. My husband and I went with our two young children. We were a little slow in arranging our time at the restaurant, but the staff were very understanding!

The bus conductors were cheerful and enthusiastic. I was late but the bus still waited for me and didn't leave like other buses. I will support the bus company on other occasions.

I am very satisfied with the service policy of Phuong Anh bus company.