Going on holiday, the bus was 1 hour late for departure due to not being able to turn around in time. The bus company has notice and door-to-door delivery, so you can understand. The car is old (still fine) but has blankets (other car companies don't have them). Transfer ok, staff attitude is good (unlike HC bus station). Note that the seat position can change but it is usually a better position so I think it's ok.

For me personally, everything is ok. The driver called back to report the time the car arrived at the pick-up point and after the trip, the bus company called over for customer service. If possible, there should be wifi for guests to use.

Service is quite convenient

I am very satisfied with the service policy of Phuong Anh bus company.

Buses from Bau Bang - Ha Tien have good quality, drivers and bus assistants have enthusiastic service attitude

- There are new and old cars, old cars are often damaged and are a bit more cramped - the driver + bus assistant are friendly and comfortable, enthusiastically call to report bus times - run on time/earlier, so leave 30 minutes early

The bus company is very polite, the driver drives smoothly, the staff does not bother unnecessarily, customers can stay in that room wherever they book, they are not arbitrarily placed like other bus companies. A plus point for prestige is that there are many foreign visitors on the same trip to Nha Trang!

The bus leaves on time, the room has a bed so it feels very private. Sleep peacefully, the car runs very smoothly. The driver drove very calmly. The minus point is that when the bus driver arrives at the stops, he often doesn't announce it so the passengers don't know where to go (because the bus runs at night so the passengers sleep soundly).

The shuttle bus picked you up on time, the driver was polite and attentive. The 34c car is clean and fully equipped. The driver drives carefully, the assistant arranges passengers' belongings and luggage thoughtfully and carefully. Will continue to support

I take the 8:30 p.m. flight. It was my first time using this company so I expected to be at Q6 station at 7:20 p.m. Who would have thought that at 7:35 p.m. there would already be a bus to transfer to Mien Tay station. Get on the big bus and depart on time, with each stop lasting 30-45 minutes. When you arrive at Gia Rai station, there is a shuttle bus waiting to take you there. This trip does not pick up passengers along the way so the car is comfortable.

I take the 8:30 p.m. flight. It was my first time using this company so I expected to be at Q6 station at 7:20 p.m. Who would have thought that at 7:35 p.m. there would already be a bus to transfer to Mien Tay station. Get on the big bus and depart on time, with each stop lasting 30-45 minutes. When you arrive at Gia Rai station, there is a shuttle bus waiting to take you there. This trip does not pick up passengers along the way so the car is comfortable.