Thank you so much. If you want to use the cabin bus from Phu My Hung to Da Lat, use here. I had a hard time understanding him because he had a Vietnamese accent, but I could easily communicate in English! The office called me an hour before boarding the bus, and even though I had to transfer several times because I didn't arrive on time, they kindly accepted me. If you take a shuttle (van) at the main gate, it will take you to the meeting point. Since you are in a hurry, cut off the ticket first and hand it over. Although the driver or conductor does not speak English, they will let you know when you get to the drop-off point. There is also a shuttle, so you can ignore it if Grab is in operation, and the shuttle driver will also kindly inform you with gestures, so all you have to do is show the hotel address. I really appreciate everything. If you go to DaLat from PhuMyHung, you just book a bus here. Office worker can speak English little bit. And they called me before 1 hour ago to take the bus. I just waited in LotteMart Dist 7 Main Gate, took the shuttle(silver Mini Van) and they dropped me off hub. Just a few minutes later, I could take the bus to DaLat. The officer brought tickets and helped everything. They are so kindly, friendly. The bus driver and sub driver(?) can't say English, but the point is not the problem. They tried to help me always. When I arrived DaLat, I met taxi driver. So I asked anyone, can I use shuttle. They have shuttle service, that's why I just ignored taxi driver. I just showed hotel address, kindly shuttle driver dropped me off right place. I really appreciate everything. I hope to see you again.

To be honest, I was little bit scared after seeing mixed reviews here but it turned our pretty good. We went from Nha Trang to Hoi An, bus was there 20-30min earlier but staff informed us about it 30 minutes before it. The staff inside with the driver were really nice, they helped us with our bags and gave us free water and small snack. The cabin was clean with blanket and alright in space even for me (184 cm). Driving was okay without too much honking but dont expect any luxury sleep cause the road is bumpy and there are a lot of turns. There were quick 3-4 toilet stops and bus got in Hoi An around the promised time. I dont know if we got lucky and other people super unlucky or they expect something impossible but i would go again with them. 10/10

First of all, the bus runs very punctually, both the driver and the ticket sales staff are enthusiastic, etc. I see a lot of people saying that Thanh Lich's service is bad because it doesn't have drinking water and stops to load and deliver goods along the way. a lot, but personally, I think that with the price of 200k for an air-conditioned sleeper car, you shouldn't ask for more, and stopping along the way to load and deliver goods is a revenue problem for the bus company that I personally think I don't mind that, but people who suffer from seasickness will be extremely uncomfortable 😁. In the end, the last sentence is that I am very satisfied with Thanh Lich bus company - the service does not pamper people with seasickness. Where are you 😆

I booked and received e mail confirmation no issues. I was expecting an email or Whatsapp follow up but was surprised when I had an email from Xuan Pha bus saying they would not be able to contact me as I didn't have a Vietnamese phone number. They asked for me to send a photo of my wife and I, which I did, but I was a little concerned. The email also asked that we be at the pick up point 30 minutes before departure. We arrived 30 mins beforehand and before we could locate the bus the driver found us which worked really well. The bus and seating were clean and very comfortable and the driver was really good. I will have no issues booking with Xuan Pha again.

My family of five all loved the seats; they reclined and allowed us to rest our feet. The driver and assistant driver were enthusiastic and very nice. The only downside is that the bus company only operates the Saigon - Phan Thiet route. Otherwise, it's a 10/10.

Excellent bus and very safe driving. To make this a 5-star experience, I suggest the company implement a "no sound" policy for phones at night to respect those sleeping. It's a sleeper bus, so quiet is key! Also, please display the Wi-Fi password clearly inside the cabin for convenience. I would definitely ride with them again! -------------- The bus is of good quality and the driver is very safe. To make the service even better, I suggest the bus company implement a clear policy regarding keeping quiet (turning off phone sounds) at night to avoid disturbing other passengers. Additionally, the company should display the Wi-Fi password inside the bus for easy access. I will continue to support this bus company in the future!

I left on August 26 but mistakenly booked the departure date as August 27. I contacted the bus company again to ask for support to change the date. The support staff quickly supported me and will go again if I have the chance.