Good service, friendly driver and assistant, right in my seat, satisfied with the bus company, fast and good support hotline, overall satisfied

The staff were lovely, and the bus was lovely too 😂 It was new, clean, and had Pikachu decorations all over it. Each bed even had a long Pikachu plushie to hug 🤣 The pink pig-patterned blankets would be a hit with kids. This was the first time I'd seen a bus company provide toothbrushes. Two elderly people boarded the bus and the staff even escorted them to their seats to assist them; overall, it was very thoughtful.

The bus departed from the bus station in Da Nang and stood in sector B. Always in touch, you could call and find out how to find it. Quite comfortable and private places. There is a dry toilet. There were no long stops along the way for breaks. Overall everything is great.

The bus company is very polite, the driver drives smoothly, the staff does not bother unnecessarily, customers can stay in that room wherever they book, they are not arbitrarily placed like other bus companies. A plus point for prestige is that there are many foreign visitors on the same trip to Nha Trang!

The female receptionists were lovely. The male staff at the university office were cheerful, caring, and enthusiastic. During my trip, there were two elderly families talking quite loudly. When a staff member reminded them to be quiet, the two elderly people scolded her. If they had given a bad review, I would have responded in kind. The staff member's reminder was very accurate. The two elderly people were talking very loudly, so loudly that I even dreamt about their conversation. So, if the staff member receives a complaint, please don't deduct their salary. If they do, please tell them to contact me at my phone number, and I'll assist them. My number ends in 666, the trip was from the university to Nha Trang on January 16th. Oh, and the lovely female receptionists even changed my single room to a double room and added a note saying (I'm alone) in love. But sleeping alone in a double room means every time the bus turns a corner, it's a disaster! I don't travel by bus often, but it's enough to give it a 10/10.

It seems fine; I'm not too picky, and for me, it's good enough.

Extremely wonderful experience. Booking tickets on the app is quite cheap and convenient. The car is extremely clean, I have never seen a car with such a fragrant smell. The driver was polite, drove safely, left and arrived on time. Will recommend to friends to buy Thuan Thao tickets when going to Tuy Hoa

I'm surprised that this bus has a low rating. I expected the worst, but a modern, clean bus arrived. My stop was only 10 minutes from the hotel, which is very convenient and very ideal. 23.50 departure and 8.30 arrival. Very clearly. It's very fast from Nha Trang to Da Nang. The driver's assistant spoke English and helped. The bus was picking me up from some intersection where there was no stop, I was worried that the DDU was not there. But the bus arrived on time. I wasn't so nervous because I met another guy at the bus stop who was waiting for the bus. On the downside, the woman who called in advance of the trip told me to save her number and call her in case of any situations, and when I called to find out about the stop, no one answered the phone.

We took a day time sleeper bus with HM Happycar from Hoi An to Phong Nha. I received a WhatsApp message from the organizer to ensure we found the bus ok before departing. The bus was extremely clean and in great condition. The little bed capsules were private and lay totally flat, or you could put them into a partially reclined position. I am 5'4" and could lay completely stretched out, my friend is 5'9" and could do the same with flexed feet. There was a USB port, lights and air vents. The driving felt very safe and there were two drivers who traded off which helped us feel safe as well. We stopped 3 times for toilet breaks. After getting dropped off and going about our day, we realized we forgot air buds on the bus. I messaged them via WhatsApp and they responded immediately that they would ask their cleaning staff. They found them and organised a nearby hostel for them to be dropped off at for us to pick up at our convenience. Very impressed overall, would book with them again.

I have used this sleep bus twice for traveling from Nha Trang to Can Tho. Overall, it is one of the most comfortable sleeper bus options on this route. One important thing to mention is that there is no toilet on board, which can be uncomfortable on such a long overnight route. However, when there are regular stops, the trip can still be quite comfortable. My most recent trip (yesterday) was very good. Even though the bus was delayed by about one hour, the company informed me in advance, so it was not a problem for me. The bus was comfortable, with blankets and two pillows, and the drivers were polite and friendly. There were rest stops around 4:00 AM and 9:00 AM, which made the journey much more comfortable. At the final stop, they even provided toothbrushes, which was a nice touch. On my previous trip last week, there were no night stops until around 8:00 AM, which was quite uncomfortable. It seems that the schedule depends on the drivers, and I really hope the stops will be more consistent in the future. Overall, I am satisfied and will continue using this sleep bus company for my business trips, as it is still one of the most comfortable sleeper bus options on this route. I really hope that in the future the drivers will make regular stops as scheduled, especially since I am planning to take this route again next week.

This garage impressed me the most with the driver and the bus assistant. From calling to boarding the car, everyone was very attentive and proactively called me for instructions, with a friendly and gentle voice. Lying in the car is also quite comfortable, with blankets and mattresses full of mineral water. My bus was filled with mostly older people, so when I breathed in, I felt a bit of an old person's smell. When I got off the bus, my drop-off point was originally planned to be Nga 3 Soi (Nha Trang) and I took a Grab, but the bus stopped. He guided me down here, no ghost dared to take me (because this is the area of the underground motorbike taxi force, people playing candy cane...) And so I was taken down to Nga 3 city, a bright place. safer. A Car Trip learns many new stories. Thank you garage for your help

The driver from Quy Nhon to Nha Trang scheduled 17:30 is awesome! He’s so kind and professional. He wasn’t late he came at Pick-up point(is not the office, just pick-up there. Don’t be afraid the google address as I uploaded a picture is correct just wait your driver until the pick-up time. (Because I was afraid I got a wrong place and asked Vietnamese on the cafe to call the driver to confirm whether the location I was is correct or not. Even, twice… Hahahaaa)

Personal assessment: The car does not drive recklessly, a bit slow but safe, does not have a car smell, picks up and parks quickly

The bus conductors were cheerful and enthusiastic. I was late but the bus still waited for me and didn't leave like other buses. I will support the bus company on other occasions.

New car, I went on the Quy Nhon -> Da Nang trip and it was very comfortable. The shuttle bus picked up and dropped off at both QN and DN. The car company is new but I don't know why I saw many low reviews so I was hesitant when I bought the ticket, but after the trip I found it great. All the staff were friendly and enthusiastic. Text the co-driver if you want to go to the toilet and he happily stopped the car at the nearest gas station so my family could get off!! Other cars sometimes grimaced and cursed lightly :) New car, strong air conditioner, clean. I don't understand why there are many low reviews? Everyone please support me, I went from Quy Nhon to Da Nang and the whole car had 7 passengers, it was pitiful. Wish Tan Quang Dung success.

The bus company has a shuttle bus within the city to pick up at home so I quite like it hehe, this time I booked a bed and the bus company upgraded it to the room without paying extra so I quite like it hehe

The bus staff is enthusiastic and keeps the customers' dropped items to return them.

I always choose Phi Hiep to accompany me on long trips...