I travelled from ninh binh to danang on the overnight sleeper bus. It was our first experience taking these types of buses and we were nervous. Initially, there was a change in the pick up spot 2 hours before departure which was communicated by email. We got to the correct location at 9 and the bus wasn’t there. We reached out through email and received a prompt response which was very much appreciated. They let us know that the bus was 10-15 mins late. Once the bus arrived the driver came to us personally and helped and the customer service agent also confirmed over email. The bus was clean and the bed was comfortable. The bus driver was very kind and extra attentive knowing that we were tourists. We felt safe throughout the whole journey. The bus driver at the end of the ride guided us to the free shuttle that drops you off at the hotel. I would highly recommend.

When I booked a ticket through the vexere website, when I got on the bus, I was a bit worried that I didn't know if the bus company would update me that payment had been made because I didn't see the bus company contact me before the pick-up time. I had to call the driver myself to arrange a pick-up location. . When I got in the car, I informed that I had bought it through the vexere website, only then did the garage check it and it was OK. Thus, if the bus company contacts the customer in advance to confirm, it is best to avoid making the customer impatient and worried.

In Vinh city, pick up by sleeper bus, then go to Bac Vinh to arrange passengers before leaving, so for passengers from Quan Hanh overpass going to Hanoi, there is no need to wait, so the trip is very smooth. From BigC Thanh Hoa to Hanoi, it only takes 2 hours. I went from Vinh city, so waiting for passengers at Bac Vinh station was quite impatient. Good service, reputable bed, funny and calm driver.

We booked an overnight bus trip from Hue to Hanoi for two people. The bus arrived at the pickup point one hour late, which can be relatively normal here since buses often pick up passengers from other cities beforehand. The journey itself was very relaxed, the sleeper seats were comfortable, and even at 1.80 m tall I was able to sleep well. After we arrived, we forgot a small bag on the bus, but we got it back the same evening completely unharmed. Of course, it’s better to avoid that kind of stress, but it was nice to see that the bus company cares about its customers. We would definitely travel with them again.

The car ran extremely smoothly. The service staff was very friendly and enthusiastic in assisting passengers whenever needed. Although the bed position was a bit wrong when I booked through VXR, I still accepted the change.

The bus staff is enthusiastic and keeps the customers' dropped items to return them.

First time riding a car but surprised by the quality. After I booked the car, someone called to confirm and told me when to be at the boarding location. When I got on the bus, the guys and bus assistants said the seat I booked was on the 2nd floor (because I booked it wrong), but my wife still let me sleep on the 1st floor. While sleeping at night, the guy woke up in a panic and I dropped the phone. phone on the floor, right in the middle of the aisle, huhu. That guy reminded me to keep my phone inside, I'm so lucky. In general, the staff's attitude and personality are very good, the car is good, there are curtains on both sides, a TV screen, wet towels, mineral water. I got in the car, took off my makeup, took care of my skin, and slept well. Especially the bed is extremely long, I'm 1m61 tall but still has a lot of room, no uncomfortable bending of the legs like other cars, overall very satisfied, really like it. I booked a ticket and saw that it was a special price to celebrate the opening, so it was very cheap, and convenient, I didn't have to travel as much as flying, just get in the car and sleep until morning to get home. hehe Thank you vexere.com and Sam Huong bus company. (I'm not seeding :v)

Lie on the correct bed set on the app. Run on time. Good car service quality. Going on holidays requires extra money compared to the price of goca

The female receptionists were lovely. The male staff at the university office were cheerful, caring, and enthusiastic. During my trip, there were two elderly families talking quite loudly. When a staff member reminded them to be quiet, the two elderly people scolded her. If they had given a bad review, I would have responded in kind. The staff member's reminder was very accurate. The two elderly people were talking very loudly, so loudly that I even dreamt about their conversation. So, if the staff member receives a complaint, please don't deduct their salary. If they do, please tell them to contact me at my phone number, and I'll assist them. My number ends in 666, the trip was from the university to Nha Trang on January 16th. Oh, and the lovely female receptionists even changed my single room to a double room and added a note saying (I'm alone) in love. But sleeping alone in a double room means every time the bus turns a corner, it's a disaster! I don't travel by bus often, but it's enough to give it a 10/10.

We were a little worried about the trip because we read the reviews, but everything went great. The drivers changed throughout the trip and drove very carefully. The road was smooth, there was no shaking. We made enough stops to use the restroom and stopped for dinner. In general, the seats may be a little short for people taller than 180 cm, but that’s not a big deal. We enjoyed the trip.